Return Policy 

Terms and Conditions

All returns must be in a re-sealable condition. For returns processed 14 days or more from the date of delivery, the return will not be accepted. Returns received more than 14 days after the delivery date will not be accepted and will be returned to the sender. Refunds will be processed in the form of payment used on the original order. If you have a gift card that was used, you may exchange or get store credit only.


Return Instructions 

 - returns are now free in Canada and the US for a limited time as work to improve our supply chain. If you have any questions please do not hesitate to message us at info@zaleapparel 

- All returns must be sent back within 7 days of receiving the return label in order to receive a full refund 


Return Reasons

· I ordered the wrong item

· Item not as described/pictured

· Too Big/Long

· Too Narrow

· Too Small/Short

· Too Wide

· Unwanted/Changed my mind

· Wrong Item Shipped

· Defective Item


We are doing everything possible to process returns quickly but please expect up to a two-week processing time once your return is received at our facility.